Although the hosting service supplied by the different companies is virtually the same, every provider has got their own platform with its own tweaks and ways to do particular procedures. In this situation, an info-rich knowledge base will be unbelievably useful both for people with little or no practical experience and for technically trained individuals who will at some point discover how given tasks are accomplished, but will lose time in the meantime. The objective of such a knowledge base is to help make the service fast and easy to use, sparing users loads of time and efforts. The outcome is more contented clients, since they can easily find the info they wish, and considerably less work for the customer care staff representatives, because typically the majority of the queries and problems that customers have are already listed in the knowledge base. Provided that the articles themselves are competently written and encompass more things, you will be able to find out more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans include an extensive knowledge base where you can find info on all the problems that you might possibly chance upon and their solutions. You can acquaint yourself with how to create and manage a mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your email client are accurate, but still you’re unable to send email messages, for instance. We’ve done our utmost best to be as exhaustive as possible and to cover all the available options in order to help you save time and efforts and to present you with different solutions for any problem. The knowledge base comprises informational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in every Control Panel section, whilst if you would like to check the full article list, you can visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include a rich online article repository where you can find any info that you may need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have created it based on the feedback that we’ve gathered from our clients through the years and, as a consequence, our articles deal with specific issues that you could stumble upon and propose the best way to correct them, for example getting an HTTP 500 error message or being unable to send e-mails from your desktop computer although you have the right outgoing mail server settings. The articles are available in every Control Panel section and you can access them at any time. They can help you expand your knowledge not only about our services, but also about the hosting field as a whole, as they include comprehensive guidelines and general info such as what file access permissions or cron jobs are.