Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Resolution Guarantee

  • Each ticket that you submit to the technical support Department will be handled in about 60 minutes. All regular questions shall be replied to as quickly as possible. Nevertheless, if the service inquiry you have posted needs help from a capable administrator, we’ll address the ticket to him and will notify you about the delay.

  • Top quality support service

  • Professional Tech Support Service

  • Our tech assist Department will be on duty for you 24x7x365 to to take care of all assistance demand tickets that you submit. We offer client help for the applications that are pre–installed on your machine. These include our in–house produced Web Hosting Control Panel, the preferred Operating System and also the server management panel (based on the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that is available at zero cost in your virtual server, you can find an informative Help zone, which incorporates all that you should be informed about when monitoring your websites and software. We have introduced a range of how–to content articles and video training that demonstrate the common site management duties in an easy to read form.