Risk–Free Cloud Service
With ERC Hosting, you will enjoy an absolutely riskless cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are available.
A 99.9% Server Uptime
We’ve built our cloud hosting platform using stable hardware and heavily customized software. Our administrators have installed a customized version of Security–Enhanced Linux on all our hosting servers in order to ensure maximum protection and reliability. We’ve set up a number of DoS prevention appliances together with powerful firewall programs to make sure our network is invincible and safe.
All our cloud service plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is crucial that you also set up your own network architecture. That’s the reason why we set up a custom–configured internal network in all our datacenters. Relying on high–end Juniper switches and routers, our internal network allows for flabbergastingly fast data transmission rates and is fully redundant.
As a result, you can enjoy a 99.9% network uptime in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter and in our AU based datacenter, no matter which web hosting package you have selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re not pleased with our hosting services, or if you consider them insufficient, or if you decide that you want a VPS hosting service rather than a cloud hosting account – you will receive a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have full control of your domain names even if you cancel your account with us.
24/7 Technical Support
We have diligently picked each single member of our 24x7 support team to make sure that we can offer you the best possible technical support service that you can get. Each of our technical support engineers has several years of experience working with hosting accounts behind his back, therefore they know very well what they are doing. Plus, they are available 24–7–365 – you will be able to touch base with them at any moment and they’ll get back to you as fast as possible.
Their average support ticket response time is well under 20 minutes, while with other web hosting vendors you are forced to wait around for days. Plus, we offer a 1–hour response time guarantee. No matter what happens, your inquiries will be answered in under an hour.
