Website Migration

A: When your present web hosting provider can no longer match the requirements of your site, or if you suffer from continual downtime, or if you are forced to wait for hours for the tech support staff to respond to you, it might be a good idea to swap your hosting provider, i.e. to migrate all the files for your web sites as well as your databases from your present provider to your future provider. At Decoteau Hosting, we realize that this can often be hard & time–consuming. For this reason, we’ll perform all that for you for free!Our highly capable technical team members will migrate your website content from your current hosting provider to us. Our technicians have got plenty of experience migrating websites and can handle anything – from a traditional WordPress–powered blog or Joomla^™ CMS–powered web site, to a very elaborate, custom–made web app.

A: There are many factors to take into account – the overall amount of web files, the size of the database, the complexity of the web site itself and the current workload of our website migration professionals, etc. However, we do try to carry out all website migrations within a 48–hour time window. Smaller sites are migrated faster – usually within 24 hours.

A: We’ll require the login information for your old web hosting provider’s Control Panel and the site’s name (domain name).

A: In order for us to begin the transfer of your hosting account, you must first open an account with us. Opening an account with us will require that you to disclose pretty much the same information you have given to your previous hosting provider. We’ve also got a very rigorous Privacy Policy, which describes how personal info is handled.

A: Nope. Your web site will stay completely operational during the transfer. Once everything is done on our end, we will tell you so that you can examine it and check for problems. If everything’s okay, all you will have to do is change your domain name’s DNS settings.

A: Nope. Aside from your login info for the Control Panel, we do not need anything. We will never get in touch with your web hosting provider. They will not know anything about the transfer either.

A: We can transfer your site from any web hosting provider or any Linux–based hosting platform on condition that we can get access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we’re unable to migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.